Sankra is a relatively new online casino brand that has been making waves in the industry with its sleek design, user-friendly interface, and vast game collection. Founded in 2020 by a team of experienced professionals, this platform promises to provide players with an unparalleled gaming experience. In this review, we will delve into every aspect of Sankra, from registration to payment options, covering all the essential features that make or break an online casino.
Brand Overview
Sankra Sankra casino online is owned and operated by BGC N.V., a company registered in Curacao (Licence Number: 1554JAZ). The website operates on a licensed platform, ensuring compliance with industry regulations. As soon as you enter the site, you’re greeted by its elegant design, characterized by soothing color schemes and modern visuals. The navigation bar is intuitively laid out, making it easy for new users to find their way around.
The homepage showcases the latest promotions, tournaments, and featured games. A comprehensive guide to Sankra can be found on a dedicated ‘Help’ page, covering everything from account management to technical issues.
Registration Process
Joining the Sankra community is quick and straightforward. Users simply need to click the ‘Sign Up’ button in the top-right corner of the website. This prompts them to enter basic details like name, email address, password, and date of birth (proof of age). The registration process requires minimal effort from new users.
To further verify user identity, Sankra requires an upload of a valid government-issued ID. Once this is done, players can proceed with funding their account through various payment options (more on that later).
Account Features
Upon logging in for the first time, users are greeted by an overview of their account information, including balance, deposit history, and current bonuses. Sankra allows users to manage multiple accounts from one user profile.
One notable feature is the ‘Favorites’ section, which lets players save games they’ve tried or want to revisit quickly. Users can also edit their contact details, change passwords, and switch between different profiles (if applicable).
Bonuses
Sankra offers an assortment of bonuses for new users:
- Welcome Bonus: 100% up to €200 on the first deposit
- No-Deposit-Free-Spins package (10 spins on a selected slot)
- Weekly Cashback (5% cashback on losses within a specified time frame)
Additionally, Sankra occasionally runs special promotions and tournaments with bigger prizes.
Payments and Withdrawals
Sankra supports various payment methods to facilitate transactions. Players can choose from:
- Credit/Debit Cards: Visa, Mastercard
- E-Wallets: Neteller, Skrill, PaySafe Card, etc.
- Bank Transfers (SWIFT)
- Cryptocurrency Wallet: Bitcoin
The minimum deposit is €10 for all payment methods.
For withdrawal purposes, Sankra requires 3-7 business days to process transactions. No fees are applied during the transfer phase; however, users should be aware that their bank might charge some small service fee when transferring funds out of a player’s account.
Game Categories
Sankra boasts an extensive game portfolio across several categories:
- Slots (over 2,000 titles)
- Table Games
- Roulette: European and American
- Blackjack: Classic and Multihand variations
- Baccarat
- Poker: Texas Hold’em and others
- Live Casino
The casino has partnered with prominent game providers like NetEnt, Microgaming, Play’n GO, and Evolution Gaming to ensure that all games meet the highest standards of quality.
Software Providers
Sankra collaborates with some of the industry’s leading software developers:
- NetEnt: Known for top titles such as Gonzo’s Quest and Starburst
- Microgaming: Classic slots like Break da Bank Again
- Play’n GO: Innovative hits including Book of Dead and Jammin’ Jars
- Evolution Gaming: Live dealer games with real-time video feed
Sankra offers seamless transitions between software providers, providing users with a broad selection of entertainment options.
Mobile Version
The Sankra mobile version is optimized to provide smooth gameplay across all devices. The site’s responsive design adapts perfectly for both small screens and larger display sizes, making it accessible from anywhere at any time.
While there isn’t an official Sankra app available on iOS or Android stores (yet!), accessing the online casino through a web browser works just as well.
Security and License
Sankra takes player security very seriously. The company maintains data protection compliance by adhering to industry regulations, including:
- GDPR
- Payment Card Industry Data Security Standard
- PCI-DSS
The Sankra website features an SSL encryption certificate from ‘RapidSSL,’ ensuring secure connections between users’ computers and the server.
Customer Support
Sankra’s support team is available 24/7 through several channels:
- Email: Submit your query or issue to support@sankracasino.com, with an average response time of around 30 minutes.
- Phone: Contact Sankra via a toll-free number: +44 (0)20-3287-5001
- Live Chat : Instant access to live representatives, offering instant support
Customer Support is divided into multiple departments for smoother communication and issue resolution.
User Experience
Sankra presents an overall pleasant gaming experience thanks to:
- An aesthetically pleasing layout that guides users easily around the site
- Comprehensive menu structure with easy navigation between sections
- Live chat integration provides direct access to support
However, minor improvements could be made in regards to loading times (usually no more than a couple of seconds) and game categorization; though, it remains quite intuitive.
Performance
Sankra performs exceptionally well overall. Users will find little cause for complaint when navigating the site or playing games, thanks to an optimized performance level across multiple operating systems (Windows, macOS, iOS).
Additionally, user interface updates happen on a regular basis, keeping up with industry demands and modern trends in the gaming sector.
Overall Analysis
In conclusion, Sankra showcases impressive strengths as both an online casino platform. With a rich array of games to choose from, generous bonuses, fast processing times for payments (and withdrawals), comprehensive customer support options, a dedicated focus on security features – overall, this brand deserves its place in the digital gaming community.
The ‘Quest for the Golden Temple’ can end here for Sankra; we see it as one of today’s best opportunities.